ClearPath Dealer Solutions

Helping dealerships improve performance through leadership, communication, and execution.

Thirty years of automotive leadership experience helping dealerships strengthen teams, improve fixed operations, and drive sustainable results.

Defined process. Confident people. Measurable results.

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Why ClearPath

Dealership Performance Starts with People

Most dealership performance challenges aren't solved by technology alone. Sustainable results happen when leaders are aligned, teams communicate effectively, and processes are executed consistently.

Whether you're struggling with technician retention, inconsistent execution, team communication, leadership effectiveness, or Video MPI adoption, we help create practical solutions that drive measurable improvement.

Technician Retention Inconsistent Execution Team Communication Leadership Effectiveness Video MPI Adoption
Three Ways We Improve Performance

Engagements are customized to your dealership's needs.

Diagnostic, project-based, or ongoing advisory support — scoped to your situation.

🧭

Leadership Development & Coaching

Strong dealerships are built by strong leaders.

Your managers influence communication, accountability, engagement, retention, and performance every day. We help dealership leaders build the confidence, skills, and leadership discipline needed to create high-performing teams.

  • Executive & leadership coaching
  • New manager development
  • Perspective360 leadership feedback
  • Leadership communication coaching
  • Accountability and performance conversations
  • Succession and growth planning
💬

Team Communication & Effectiveness

Better communication. Better decisions. Better outcomes.

Most dealership performance problems aren't process problems—they're communication problems. When leaders, advisors, technicians, and departments aren't aligned, productivity suffers, turnover rises, and customers feel it.

  • DiSC Workplace assessments
  • Team communication workshops
  • Cross-functional alignment sessions
  • Leadership communication coaching
  • Manager feedback systems
  • Team trust and effectiveness development
  • Conflict resolution and accountability frameworks
⚙️

Fixed Operations Performance

Improve productivity, throughput, and profitability.

Fixed operations is your most consistent profit center—when it's running well. We identify bottlenecks, streamline processes, and improve execution so your team can serve more customers without sacrificing quality.

  • Technician productivity and efficiency analysis
  • Technician retention and engagement strategies
  • Advisor workflow and capacity optimization
  • Service process improvement
  • Scheduling and shop capacity planning
  • Recall and warranty process efficiency
  • EV and connected vehicle readiness
  • Video MPI implementation and adoption

Featured Solution · Video MPI Solutions

No Video MPI? Not Seeing Results?
It's Time.   It's Execution.

77% of customers have never experienced Video MPI, creating a significant opportunity for dealerships willing to execute consistently.

The Video Opportunity

77%

Customers who have not experienced Video MPI

35–60%

Increase in revenue per repair order

+31

J.D. Power CSI point improvement

We Don't Launch and Leave.
We Partner and Sustain.

Learn More About Video MPI Solutions
01

Right-Fit Strategy

Tool + Process Alignment

Not every Video MPI solution is right for every dealership. We evaluate your goals, team, workflow, and technology environment to identify the best fit and create a process that supports adoption.

02

30-Day Activation

Drive Adoption Fast

Launch isn't success—adoption is. Our activation program helps technicians, advisors, and leaders establish the habits and accountability necessary for long-term success.

03

Sustainment

Ensure It Sticks

Most programs fail after the initial excitement fades. Through coaching, metrics reviews, leadership accountability, and ongoing support, we help ensure results continue long after launch.

Who We Help

Built for Dealership Leaders

We work with:

  • Dealer Principals
  • General Managers
  • Fixed Operations Directors
  • Service Managers
  • Parts Managers
  • Multi-Store Dealer Groups

Common Challenges We Help Solve

  • Technician retention
  • Advisor performance
  • Team communication
  • Leadership development
  • Accountability and culture
  • Process execution
  • Service capacity constraints
  • Video MPI adoption
  • Fixed operations productivity
30+
Years of Automotive Leadership
3,000+
Dealerships Supported Through Ford Programs
50,000+
Technicians Impacted Across North America

Real-World Experience. Practical Solutions.

For more than 30 years at Ford Motor Company, I worked directly with dealership service operations across North America—supporting technician development, service engineering, recall execution, customer satisfaction, mobile service, and emerging vehicle technologies.

I understand the realities dealership leaders face because I've spent my career helping solve them.

Today, I bring that experience directly to dealerships through consulting, leadership coaching, team effectiveness programs, and Video MPI implementation.

Every recommendation is grounded in real-world experience, practical application, and measurable results.

How We Work

From First Conversation to Lasting Change

01

Discovery Call

A focused conversation about your dealership, your goals, and your biggest opportunities.

02

On-Site Assessment

Observation, team interviews, process review, and operational analysis to understand what is really happening.

03

Action Plan

A practical roadmap with prioritized recommendations, quick wins, and longer-term opportunities.

04

Implementation Support

Coaching, accountability, and ongoing support to help your team execute and sustain results.

Better Leadership.
Better Communication.
Better Results.

Whether you're focused on leadership development, team effectiveness, fixed operations performance, or Video MPI execution, let's start with a conversation about where you are and where you want to go.

Schedule a Consultation
Get in touch

Let's talk about your dealership.

Stacy L. Balzer
Principal | ClearPath Dealer Solutions
Dealer Leadership Coach & Consultant | Uplift+Ignite

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